When it's time for Shani to go to work, she doesn't have to say goodbye to her Essie – she can just take the dog with her to the office. Shani works for an insurance company in Hobart, Tasmania. And for many years you can bring your dogs here. "Everyone lights up when the dog walks around the call center, and you can reach out and pat it. This makes people happy." At first, it was possible to bring dogs...